Blog Categories

Blog Categories

Terms and conditions of sale

USER REGISTER

One of the most important things to know is the law on alcohol. In Spain, the minimum purchasing and drinking age for alcohol is 18!

To make a purchase you must be legal age, Register as a customer. In this way you can directly access your account in future purchases.

DELIVERY

The product information also indicates its availability. The delivery of an item marked as available is approximately 24 to 72 hours in Spain and a week in Europe countries, taking into account that deliveries are on weekdays and Monday through Friday. Any variation or delay in delivery will be communicated to the customer and in no case will give the right to demand any compensation. In the case of an article Available soon, the approximate delivery time will be communicated. If you want information about the availability of an item that appears as Availability to Consult, you can send an email to cerveza@savis.es

We propose two ways to receive your product:

Home delivery indicated through national transport agencies depending on the weight and volume of the order. The initial amount of the shipping costs will be calculated according to weight, volumetric weight and shipping area. Home delivery covers the national territory, for deliveries in Portugal or the Islands you must send an electronic message to cerveza@savis.es and we will inform you of the shipping costs. All purchases will be delivered to the address consigned by the customer, taken out by absence or that due to their weight, volume or nature of the property, do not allow a person to deliver, in this case it will be done at the door of the street or in the delegation of destination. In case of absence of the recipient, notice of delivery attempt notice will be left.

Pick-up at one of the following collection points, without additional costs, from Monday to Friday from 9 am to 2 pm and from 4 pm to 7:30 pm. In this case you must present the document that you will receive by email to pick up your order.

Craft Brewery SAVIS

Calle Alesandro Volta 9, PTA, 29590 Malaga

PAYMENT

At the moment that the information related to your purchase is validated, the delivery method and the invoice data, you will be transferred to the secure payment through credit / debit card in the online POS of “BBVA”. You will see a page of the accredited bank where the data entered are in direct communication between you and the bank. It is the banking system that is responsible for its identification and all the processing.

FOLLOW UP ORDER

Once the order is placed, you will receive the confirmation by email as we have received your request and once the payment has been validated and your order has been prepared, you will receive the dispatch notice.

If you have decided to pick up the order at one of the points indicated, we will notify you of the day from which you can pick it up by email, which you must show when picking up.

Any incident that you find in the material received must be communicated within 24 hours. following receipt by email to us.

If an item cannot be served after the payment has been made, it will be informed by email and the refund will be made to the bank account, the speed of it will depend on the type of bank card and the conditions of each bank.

GUARANTEE AND RETURNS

We will not accept returns after 15 calendar days from the date of receipt. Within this period, and upon request by email indicating the reason for the return and the invoice number, We will notify you of an authorization number with which you can return the material to the address we will indicate, being Shipping costs at your expense.

Once received, it will be verified that it is in perfect condition, both the material and the original packaging and, in that case we will proceed to the payment of the material deducting 5% for management costs.

OTHERS

All prices expressed include VAT included.

The Best Offer S.L. reserves the right to modify these conditions of sale without prior notice.

Make an order to the Best Offer S.L. assumes the acceptance by the customer of all the conditions of sale expressed.

For any questions regarding these conditions you can send us an email to cerveza@savis or call the Customer Service telephone number 602670058 from Monday to Friday from 9 am to 2 pm and from 4 pm to 7:30 pm.